{"id":2698,"date":"2023-12-14T10:15:23","date_gmt":"2023-12-14T09:15:23","guid":{"rendered":"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/blog\/tecnologia\/power-virtual-agents\/"},"modified":"2025-03-11T10:11:37","modified_gmt":"2025-03-11T09:11:37","slug":"power-virtual-agents","status":"publish","type":"tecnologia","link":"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/technologies\/power-virtual-agents\/","title":{"rendered":"Copilot Studio"},"content":{"rendered":"

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TECHNOLOGIES<\/p>\n

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Copilot Studio<\/h1>\n

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<\/div>[vc_wp_text]Talk to an expert<\/a>[\/vc_wp_text]
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Create customized AI chatbots with your business information<\/h2>\n

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Copilot Studio (formerly Power Virtual Agents) is Microsoft’s low-code conversational AI platform that enables enterprises to create customized AI agents, known as copilots. These digital assistants not only interact with users, but also execute automated tasks, all in a single environment. <\/p>\n

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Copilot Studio transforms the experience of traditional chatbots by incorporating generative artificial intelligence, allowing them to adapt to the specific needs of each user and perform complex workflows.<\/p>\n

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This personalization and customization capability of personalized co-pilots allows organizations to design unique interaction experiences tailored to the specific needs of your audience.<\/p>\n

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MAIN CHARACTERISTICS<\/h3>\n

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  • Copilot Studio allows you to integrate agents with various sources of information, both from Microsoft and other vendors, enhancing their effectiveness.<\/li>\n<\/ul>\n

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    • It integrates seamlessly with Azure AI and other Microsoft conversational AI solutions, creating a unified environment.<\/li>\n<\/ul>\n

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      • Extends the functionalities of Copilot for M365, enabling dynamic interactions and facilitating decision making through conversations.<\/li>\n<\/ul>\n

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        Copilot Studio use cases<\/h2>\n

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        Customer service<\/strong><\/span><\/p>\n

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        <\/div>[vc_column_text el_class=”section-post-default”]Develop co-pilots to assist your customers in solving problems, providing answers to frequent queries and directing them to additional resources.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1714310120827{background-color: rgba(244,244,244,0.5) !important;*background-color: rgb(244,244,244) !important;}”][vc_wp_text el_class=”section-post-default”]<\/p>\n

        Internal support<\/strong><\/span><\/p>\n

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        <\/div>[vc_column_text el_class=”section-post-default”]Facilitates access to relevant information for your employees, such as company policies, procedures or work tools, improving operational efficiency.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1714311509132{background-color: rgba(244,244,244,0.5) !important;*background-color: rgb(244,244,244) !important;}”][vc_wp_text el_class=”section-post-default”]<\/p>\n

        Gathering feedback<\/strong><\/span><\/p>\n

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        <\/div>[vc_column_text el_class=”section-post-default”]Create co-pilots who interact with users to get feedback on products or services, helping you better understand the needs of their audiences.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]
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        We help you identify specific use cases for your business.<\/span><\/strong><\/h3>\n

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        <\/div>[vc_btn title=”Schedule an appointment with our experts” style=”outline-custom” outline_custom_color=”#001689″ outline_custom_hover_background=”#001689″ outline_custom_hover_text=”#ffffff” align=”center” i_align=”right” i_icon_fontawesome=”far fa-calendar” add_icon=”true” link=”url:https%3A%2F%2Foutlook.office365.com%2Fbook%2FHablaconnuestrosexpertos%40softeng.es%2F|target:_blank|”][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner equal_height=”yes” gap=”30″ el_class=”display-none-desktop”][vc_column_inner css=”.vc_custom_1714310225201{background-color: rgba(244,244,244,0.5) !important;*background-color: rgb(244,244,244) !important;}”][vc_wp_text el_class=”title-2″]<\/p>\n

        Copilot Studio use cases<\/h2>\n

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        Customer service<\/strong><\/span><\/p>\n

        [\/vc_wp_text][vc_single_image image=”35942″ img_size=”large” alignment=”center”]

        <\/div>[vc_column_text el_class=”section-post-default”]Develop co-pilots to assist your customers in solving problems, providing answers to frequent queries and directing them to additional resources.[\/vc_column_text][vc_wp_text el_class=”section-post-default”]<\/p>\n

        Internal support<\/strong><\/span><\/p>\n

        [\/vc_wp_text][vc_single_image image=”35944″ img_size=”large” alignment=”center”]

        <\/div>[vc_column_text el_class=”section-post-default”]Facilitates access to relevant information for your employees, such as company policies, procedures or work tools, improving operational efficiency.[\/vc_column_text][vc_wp_text el_class=”section-post-default”]<\/p>\n

        Gathering feedback<\/strong><\/span><\/p>\n

        [\/vc_wp_text][vc_single_image image=”35946″ img_size=”large” alignment=”center”]

        <\/div>[vc_column_text el_class=”section-post-default”]Create co-pilots who interact with users to get feedback on products or services, helping you better understand the needs of their audiences.[\/vc_column_text]
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        We help you identify specific use cases for your business.<\/span><\/strong><\/h3>\n

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        COPILOT STUDIO WEBINAR<\/strong><\/span><\/p>\n

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        Discover how to transform your business processes with Copilot Studio<\/h2>\n

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        <\/div>[vc_column_text el_class=”TEXT-1″]In this on-demand webinar, Georgina Punsoda and Claudia Casas, Dynamics 365 and Power Platform Experts Softeng, show in a demo how to create custom wizards by audience, departments or teams, with Microsoft Copilot Studio.[\/vc_column_text]
        <\/div>[vc_btn title=”See event” style=”outline-custom” outline_custom_color=”#001689″ outline_custom_hover_background=”#001689″ outline_custom_hover_text=”#ffffff” align=”left” i_align=”right” i_icon_fontawesome=”far fa-calendar” add_icon=”true” link=”url:https%3A%2F%2Fsoftengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net%2Feventos%2Fno-te-quedes-con-copilot-para-microsoft-365-personaliza-la-ia-para-maximizar-su-potencial%2F|target:_blank|”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”36467″ img_size=”full” alignment=”center” onclick=”custom_link” link=”https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/eventos\/no-te-quedes-con-copilot-para-microsoft-365-personaliza-la-ia-para-maximizar-su-potencial\/”][\/vc_column][\/vc_row][vc_row][vc_column]
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