{"id":42920,"date":"2025-04-15T09:46:29","date_gmt":"2025-04-15T07:46:29","guid":{"rendered":"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/blog\/casos-de-exito\/how-intress-has-automated-reporting-with-ai\/"},"modified":"2025-06-27T11:12:56","modified_gmt":"2025-06-27T09:12:56","slug":"how-intress-has-automated-reporting-with-ai","status":"publish","type":"casos-de-exito","link":"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/","title":{"rendered":"How Intress has automated reporting with AI"},"content":{"rendered":"

[vc_row el_class=”formulario-reducido-div”][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_column_text el_class=”section-post-default”]The Institute of Social Work and Social Services of Barcelona (Intress) will take a key step in its digitization process, with the accompaniment of Softeng, adopting a solution based on generative AI to optimize the development of monitoring reports, ensuring more quality in the management of social cases.<\/strong><\/p>\n

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“Softeng has shown us throughout our joint trajectory a great commitment and a high level of knowledge. Therefore, we rely on them to take our first steps with artificial intelligence, in a transformation that will allow us to free us from tasks and spend more time on what really matters: people and their accompaniment.”<\/h3>\n

Miguel \u00c1ngel Garc\u00eda, IT Manager at Intress.<\/strong><\/h3>\n<\/blockquote>\n

A specific need<\/span><\/h2>\n

The Intress team works every day with people at risk of social exclusion, carrying out a detailed follow-up of each case. This process involves the collection and analysis of a large amount of information, which entails a significant effort in report writing. <\/p>\n

The manual preparation of these documents is not only time-consuming, but can also lead to inconsistencies in the structure and wording of the reports.<\/p>\n

Therefore, from Softeng we have helped them to identify the most efficient way to automate this process with AI<\/a>.<\/p>\n

A tailor-made solution with AI according to Intress’ specific process<\/span><\/h2>\n

From Softeng, we will develop a solution based on generative AI with Microsoft solutions (Azure Logic Apps, Azure Functions and Azure Open AI), which automates the drafting of reports from the follow-up notes, ensuring consistency and quality in each document.<\/p>\n

A key point has been the accompaniment of the Data & AI<\/a> team of Softeng, with collaborative sessions with the Intress team from the beginning of the project to thoroughly understand their needs, workflow and reporting issues.<\/p>\n

In this way, we will design a solution that integrates naturally into your day-to-day<\/strong> business, defining the key points for its activation, such as the use of email or SharePoint, and ensuring that the technology will bring real value to your social work.<\/p>\n

The result: More time for what really matters<\/span><\/h2>\n

Thanks to AI, Intress social agents will be able to fully concentrate on what is happening during each visit, without worrying so much about report writing, achieving:<\/p>\n

    \n
  • Optimize the time of your professionals,<\/strong> reducing the manual effort in the elaboration of reports.<\/li>\n
  • Ensure quality and consistency,<\/strong> with structured documents aligned with its institutional image.<\/li>\n
  • Ensure data protection,<\/strong> complying with the most demanding security standards in the Microsoft cloud.<\/li>\n<\/ul>\n

    This project reflects Intress’ commitment to digital innovation, positioning it as a pioneering organization in its sector in the use of artificial intelligence to improve the efficiency of its social programs.[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1749108220670{margin-right: 200px !important;margin-left: 200px !important;border-radius: 10px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″ css=”.vc_custom_1749108227099{background-color: #001689 !important;}”][vc_column_text el_class=”section-post-default” css=”.vc_custom_1749108341811{margin-top: -50px !important;}”]<\/p>\n

    Advances on the path to AI<\/strong><\/span><\/h2>\n

    [\/vc_column_text]

    <\/div>[vc_column_text el_class=”section-post-default”]<\/p>\n

    We accompany you in identifying the ideal use cases to apply AI safely and efficiently.<\/strong><\/p>\n

    [\/vc_column_text]

    <\/div>[vc_btn title=”Schedule an appointment with an expert” style=”gradient-custom” gradient_custom_color_1=”#ff7133″ gradient_custom_color_2=”#ff9060″ align=”center” i_align=”right” i_icon_fontawesome=”far fa-calendar” add_icon=”true” link=”url:https%3A%2F%2Foutlook.office365.com%2Fbook%2FHablaconnuestrosexpertos%40softeng.es%2F|target:_blank|rel:nofollow|”]
    <\/div>[\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    How Intress has automated reporting with AI<\/p>\n","protected":false},"featured_media":40544,"template":"","categoria_posts":[],"class_list":["post-42920","casos-de-exito","type-casos-de-exito","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nIntress automates reporting with AI<\/title>\n<meta name=\"description\" content=\"With Softeng's support, they adopt a customized solution based on generative AI to save time and improve efficiency.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intress automates reporting with AI\" \/>\n<meta property=\"og:description\" content=\"With Softeng's support, they adopt a customized solution based on generative AI to save time and improve efficiency.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/\" \/>\n<meta property=\"og:site_name\" content=\"Softeng\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-27T09:12:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/wp-content\/uploads\/2025\/04\/LogoIntress.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3508\" \/>\n\t<meta property=\"og:image:height\" content=\"1331\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/\",\"url\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/\",\"name\":\"Intress automates reporting with AI\",\"isPartOf\":{\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2025\/04\/LogoIntress.png\",\"datePublished\":\"2025-04-15T07:46:29+00:00\",\"dateModified\":\"2025-06-27T09:12:56+00:00\",\"description\":\"With Softeng's support, they adopt a customized solution based on generative AI to save time and improve efficiency.\",\"breadcrumb\":{\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/#primaryimage\",\"url\":\"\/wp-content\/uploads\/2025\/04\/LogoIntress.png\",\"contentUrl\":\"\/wp-content\/uploads\/2025\/04\/LogoIntress.png\",\"width\":3508,\"height\":1331,\"caption\":\"Logo Intress\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/success-stories\/intress-relies-on-softeng-to-automate-with-ia-report-preparation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Intress has automated reporting with AI\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/#website\",\"url\":\"https:\/\/softengweb-90d2a82e0e-cxfthwd4h9efe5c6.z02.azurefd.net\/en\/\",\"name\":\"Softeng\",\"description\":\"Softeng | Maximize the cloud. 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